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Highlights

  • Maintain an accurate employee directory with automatic updates.
  • Simplify communication with up-to-date contact details.
  • Ensure consistency across all employee directories.
  • Reduce admin time with automated contact info syncing.

Themes

  • Employment & Compensation

Provider

  • Sympa

Availability

  • Global

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Genesys Integration

Integration

Automate your Contact information data flows with Genesys Integration

Monthly charge

Organisation size

One-time fee

1944 EUR

Currency

Order

Note. The monthly fee shall be invoiced on an annual basis in advance (12 months’ fees). All prices exclude VAT. The billing cycle starts 7 days after the order. Prices on Sympa Marketplace are displayed in euros. Calculations in other currencies are approximates, which might not correspond with the final invoiced amount.

Description

This integration syncs your employee data with Genesys.

  • Sympa REST API endpoint(s) or scheduled daily batch delta CSV file transfer to SFTP.
  • Data transfer from one (1) Sympa entity to one (1) Genesys entity/environment.

Transferred datasets:

  1. Sympa to Genesys: Employee master file (incl. employee, employment, organisation, cost centre)

Note: This integration does not include any data transfers from Genesys to Sympa.

Pre conditions

The data and data fields to be transferred are already within Sympa. The customer is responsible for reaching an agreement with the provider of the integrated system regarding the implementation of the integration. The successful implementation of any integration requires active participation from both the customer and the provider of the integrated system, or a third party involved.

Limitations

The prices quoted do not cover potential third-party expenses, for which the customer will be responsible. Additionally, the implementation fee does not include data imports or further modifications to the customer's Sympa configuration. Should these services be required, a separate estimate will be provided for the additional tasks.

Contact Information

Phone Book

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